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Documents to Receive a Shipment in DHL Express Service Point
In order to receive a shipment addressed to a private individual, the receiver whose name is stated in the waybill shall provide:
Those not stated as the receivers of the shipment addressed to a private individual shall provide:
In order to receive a shipment addressed to a legal entity, the receiver shall provide:
In order to receive a cross-border shipment from an e-retailer, those not stated as the receivers of the shipment may get it based on:
- A valid passport of the citizen of the Russian Federation or a valid driving license of the citizen of the Russian Federation (for the Russian residents);
- A valid international passport (for foreign residents).
Those not stated as the receivers of the shipment addressed to a private individual shall provide:
- A power of attorney from the receiver;
- The copy of the first passport page confirming the identity of the receiver whose name is stated on the waybill;
- The passport of the receiver whose name is stated in the power of attorney.
In order to receive a shipment addressed to a legal entity, the receiver shall provide:
- A power of attorney from the legal entity to allow to receive the shipment;
- The passport of the receiver whose name is stated in the power of attorney.
In order to receive a cross-border shipment from an e-retailer, those not stated as the receivers of the shipment may get it based on:
- Attested power of attorney;
- The passport of the receiver whose name is stated in the power of attorney;
- A statement, written and submitted in advance in DHL’s Service Point (the receiver shall write a statement in the presence of the Service Point employee, and the statement is kept in the Central Office)
- The passport of the receiver whose name is stated in the power of attorney.
Power of Attorney Templates for DHL Express Service Points