Helpful Information

Terms of Carriage
Terms of Carriage
When ordering DHL services, you, acting as a shipper, express your consent to the application of these Terms.
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Fraud Awareness
Fraud Awareness
The company is famous all over the world.
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Fuel Surcharge
Fuel Surcharge
Changes in fuel prices lead to price fluctuations in the transportation industry; therefore, a fuel surcharge is applied, which can increase, decrease or be absent, depending on the cost of fuel.
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Business During Public Holidays
Business During Public Holidays
Get schedule of company offices during holidays
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Additional Charges
Additional Charges
DHL Express occupies a leading position in the market of express delivery, serving almost all corners of the globe.
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Delivery of Dangerous Goods
Delivery of Dangerous Goods
DHL Express has extensive experience in the transport of dangerous goods. Learn more about the conditions and read the instructions to make sure your shipments fully meet the requirements.
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How to Send Documents to Another City
How to Send Documents to Another City
DHL is committed to ensuring that your goods and documents are delivered on time and safely.
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Delivery of Valuable Shipments
Delivery of Valuable Shipments
DHL is committed to ensuring that your goods are delivered on time and in safety, so proper packaging with the use of appropriate materials is so important.
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How to Send Documents
How to Send Documents
We offer reliable door-to-door delivery of documents to almost any destination around the world.
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How Our Delivery Service Operates
How Our Delivery Service Operates
DHL is one of the Russian market leaders in logistics and express delivery.
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Shipment Delivery By Air
Shipment Delivery By Air
DHL delivers document and non-document shipments to more than 220 countries and territories worldwide. In Russia we deliver to over 6,000 locations.
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How to Send a Shipment
How to Send a Shipment
DHL Express offers you a wide range of export and import delivery services.
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How to Send Documents Abroad
How to Send Documents Abroad
We offer reliable door-to-door delivery of documents worldwide.
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Green Solutions
Green Solutions
Optimized transport routes, vehicles with alternative drive systems and energy-efficient warehouses – there are many ways to reduce climate-damaging CO2 emissions and other environmental impacts in the transportation and storage of goods.
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Corporate Social Responsibility
Corporate Social Responsibility
Corporate Social Responsibility is an integral part of our strategy.
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