Helpful Information
Helpful Information
Official statement
Official statement from DHL Express
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Terms of Carriage
When ordering DHL services, you, acting as a shipper, express your consent to the application of these Terms.
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COVID-19 UPDATE
Against the backdrop of the global Covid-19 outbreak, Deutsche Post DHL Group business operations are being continuously adapted to mitigate potential impacts.
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Business During Public Holidays
Get schedule of company offices during holidays
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Fraud Awareness
The company is famous all over the world.
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Fuel Surcharge
Changes in fuel prices lead to price fluctuations in the transportation industry; therefore, a fuel surcharge is applied, which can increase, decrease or be absent, depending on the cost of fuel.
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Delivery of Dangerous Goods
DHL Express has extensive experience in the transport of dangerous goods. Learn more about the conditions and read the instructions to make sure your shipments fully meet the requirements.
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Shipping Lithium Batteries
DHL offers transporting of lithium batteries regardless of whether there are they recharged (Lithium Ion) or non-rechargeable (Lithium Metal), but only at adherence of rules of transporting of domestic and international transportations, managed by International Air Transport Association IATA.
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How to Send Documents Abroad
We offer reliable door-to-door delivery of documents worldwide.
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How to Send a Shipment
DHL Express offers you a wide range of export and import delivery services.
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Shipment Delivery By Air
DHL delivers document and non-document shipments to more than 220 countries and territories worldwide. In Russia we deliver to over 6,000 locations.
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How Our Delivery Service Operates
DHL is one of the Russian market leaders in logistics and express delivery.
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How to Send Documents
We offer reliable door-to-door delivery of documents to almost any destination around the world.
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Delivery of Valuable Shipments
DHL is committed to ensuring that your goods are delivered on time and in safety, so proper packaging with the use of appropriate materials is so important.
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How to Send Documents to Another City
DHL is committed to ensuring that your goods and documents are delivered on time and safely.
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Green Solutions
Optimized transport routes, vehicles with alternative drive systems and energy-efficient warehouses – there are many ways to reduce climate-damaging CO2 emissions and other environmental impacts in the transportation and storage of goods.
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Corporate Social Responsibility
Corporate Social Responsibility is an integral part of our strategy.
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